Harrah's Casino My Rewards

© 2020 Harrah’s Resort Southern California, an enterprise owned by the Rincon Band of the Luiseno Indians. Redeem Your Points HarrahsCasino.com is a proud Total Rewards partner. Total Rewards members can request their online Reward Credits be transferred to their Total Rewards account once each month by submitting the following request.

1. Harrah's Casino My Total Rewards
2. Harrah's Reward Card
3. Harrah's Reward Program

Harrah’s Philadelphia was one of the first movers in gambling expansion. The Caesars Entertainment property applied for all forms of interactive gaming licenses. It also was one of the first to pony up $10 million for a sports betting license.

Caesars started out with online gaming offerings in New Jersey and Nevada and is making its way into more states, including Pennsylvania. The Caesars online casino and sports betting app are up and running in PA. Caesars will also launch a WSOP.com online poker site in the Commonwealth, but unfortunately, it will no longer have a live poker room partner as the room at Harrah’s permanently closed.

Our Top Online Casino Offers

Harrah’s Philadelphia has joined the online betting market in Pennsylvania.

Caesars Online Casino overview

Harrah’s Philadelphia is one of the nine Pennsylvania casinos that applied for the three-piece package of interactive gaming licenses. For $10 million, the casino applied for an online slots license, an online table games license, and a peer-to-peer game license to offer interactive games like online poker.

The Pennsylvania Gaming Control Board (PGCB) approved Harrah’s for all three licenses on Aug. 15, 2018. Harrah’s also enjoys the advantage of its sister properties operating online casinos in states other than Pennsylvania.

Harrah’s became the third casino in Pennsylvania to apply for a sports betting license on Sep. 25, 2018. The casino received approval from PGCB the following month, then opened a retail sportsbook on Jan. 24, 2019. Caesars online betting apps came later than expected in PA, likely due to a lingering merger deal with Eldorado Resorts, Inc.

The Caesars online sports betting app dropped in mid-March, 2020 with an online casino following in April.

Harrah’s has an existing partnership with 888, which launched its first online sportsbook in New Jersey. The company was plenty ready for a Pennsylvania sports betting launch. Harrah’s also has a technology partner with Scientific Games, which powers the PA Caesars online casino.

Caesars (and Harrah’s) retain their well-known brand name, even though they are now properties of Eldorado.

Harrah’s Online Casino welcome bonus and offer

We won’t know exactly what Harrah’s online casino in Pennsylvania will offer, but we can make an assumption based on what’s available in our neighboring state.

Harrah’s Casino offers players two options:

• $10 free bonus money upon registering an account.
• 100% deposit match on their first deposit, worth up to $300 bonus money.

While this is a nice start for new players, it should be noted that Harrah’s bonus money wager policy holds a 20x turnover requirement. So to turn an initial $100 deposit into cash, a player would have to wager at least $2,000.

Harrah’s Online Casino bonus code

Harrah’s Casino loyalty program

Pennsylvania residents and visitors can choose from a dozen different land-based casinos, so unless you already have a favorite go-to place to gamble, you might have a tough time picking one over another. The most compelling reason to play at Harrah’s Philadelphia is its superior multi-casino player rewards program called Caesars Rewards.

Casinos almost have to offer some sort of incentive in the form of player rewards to keep their customers happy and make them want to return. Accordingly, all of the Pennsylvania land-based casinos have a program in place for rewarding players for their patronage and activity. However, in this reviewer’s opinion, none of the others can offer anything close to the convenience, versatility, flexibility, and extent of benefits of the Caesars Rewards Program.

Caesars Rewards is a special program that only Caesars Entertainment-owned casinos offer. If you don’t already have a Caesars Rewards Card, the next time you visit Harrah’s Philadelphia or any other casino participating in the program, you can visit the Caesars Rewards Center and obtain a card instantly free of charge. Then, each time you play at a participating casino, all you have to do to earn rewards is insert the card into the slot machine you are playing or present it at the start of play at a table game.

All of your play at participating casinos, including not only land-based casinos but also online casinos is pooled together. That includes if you play on Caesars online gambling sites in New Jersey. So it is entirely up to you where and when you want to redeem your rewards. For example, you can play at Harrah’s Philadelphia, but save your comps to use towards a meal on your next trip to Harrah’s (or another Caesars’ owned casino) in Atlantic City or Las Vegas.

Harrah’s Online Casino games

The land-based casino offers all of the popular casino games a player could desire. Online should see much of the same. Having Scientific Games as a partner gives the site access to a large library of games to choose from.

Online slots

Harrah’s Philadelphia boasts over 2,900 slot machines at the land-based casino. Pennsylvania has an unfortunate 54% tax on slots, but there are still be a wide variety of slots in Pennsylvania for players to enjoy. Having a partner in Scientific Games/NYX means that Harrah’s could feature a game library of over 300 slots.

Some popular slots you will find include:

• Triple Diamonds
• Wheel of Fortune
• Triple Red Hot 777
• Shamrockers
• Family Guy
• Wolf Run
• Monopoly
• Raging Rhino

Online blackjack

Blackjack is one of the most popular games at Harrah’s Philadelphia. Blackjack is a game that partly relies on skill, so knowing the rules of the game and proper strategy will give a player better odds.

Rules of the game should be very similar to that of the rules at Harrah’s brick and mortar casino:

• Blackjack pays 3:2.
• Dealer stands on soft 17.
• Doubling down permitted on any two cards.
• Doubling down after splits.
• Splits up to three hands (except aces).
• Late surrender.

Caesars casino offers:

• Classic blackjack
• European blackjack
• Premium blackjack

Online roulette

Roulette is another popular game. The roulette games you can expect to see at Harrah’s online casino include:

American Roulette — The is the type of roulette you see in most American casinos. This version has 38 numbers including 0 and 00. The house edge on single number bets is 5.26%.

European Roulette — This type of roulette has better odds with a house edge of single number bets of 2.7%. The board is slightly different from American roulette as it features numbers 1-36 with only a single 0.

French Roulette — This is the original version of roulette with numbers 0-36, and it features two unique rules. The first rule is called “En Prison,” which means players who make even-money bets on red/black can take back half their bet or leave half their bet on their board when the ball lands on 0. The second rule is called “La Partage,” which means players who bet on even-money bets can get half of their bet back when the ball lands on 0. When these rules are available, this is the best available odds, with a house edge of merely 1.35%.

Online video poker

Video poker brings the joy of poker right to your living room. Harrah’s offers an in-depth guide on game variations and poker strategy.

Some of the styles of video poker you can expect to see include:

• 10s or Better
• Jacks or Better
• Deuces Wild

Other online table games

Harrah’s will also offer a wide variety of other games for players to enjoy.

Here are some other games you might find at the Harrah’s online casino:

• Baccarat
• Pai Gow

Harrah’s live dealer

Live dealer is a very popular interactive game where dealers are streamed directly to a player’s screen. Online casinos typically offer free and real money blackjack along with poker, roulette, and baccarat.

Other online casinos in Pennsylvania have announced plans to feature these style games. However, neither Harrah’s nor Caesars in New Jersey feature live dealer. Both NYX and 888 have the capabilities to support these games. Only time will tell if the Caesars online casino will eventually have live dealer.

Harrah’s Online Casino software

Harrah’s Philadelphia is one of the biggest casinos in the state and is part of the powerful Caesars network. It has an existing partnership with 888, which is a good sign for sportsbook and online poker in PA. Harrah’s also has a technology partnership in NYX (now part of Scientific Games), which will be powering its Pennsylvania online casino. The NYX online platform is the platform that powers Caesars Online Casino.

Having 888 and NYX as partners alongside the Caesars network gives Harrah’s a strong position. All of these groups have deep experience in online gambling in the US and around the world.

Harrah’s Casino app

Online casinos give players the flexibility to play their favorite games from anywhere in the state of Pennsylvania. Harrah’s Philadelphia offers players this option on both mobile and desktop.

Players will be geolocated to make sure they are in the state of Pennsylvania.

Harrah’s Casino banking

With a deep experience of banking for online gambling, Harrah’s offers a plethora of options for players to easily withdraw from and deposit to their account. Players will need to verify their identity before banking. This is standard protocol known as Know Your Customer (KYC), which helps protect both operators and players against fraud.

Here are some options you will likely find at the Harrah’s Philadelphia online casino:

• ACH/eCheck
• Visa/Mastercard
• PayNearMe
• Wire Transfer
• Harrah’s Casino Prepaid Card
• Cash at the Harrah’s Philadelphia Cage

Harrah’s Online customer support

Most basic questions are answered on an FAQ page, but sometimes players have a more specific question. If you need help with a promotion, a game or understanding the site, Harrah’s offers customer support. Most online operators offer support 24/7 through email, phone, and live chat.

Harrah’s Philadelphia poker room

The Harrah’s Philadelphia Poker Room was the only World Series of Poker (WSOP) poker room in the Philadelphia area. The poker room is now permanently closed, with no plans of reopening. The room closed along with all other poker rooms in the state in mid-March for coronavirus precautions and Harrah’s closure would turn out to be for good.

The 28-table poker room offered limit and no-limit hold ‘em, stud, and Omaha, and featured scheduled and special tournaments. For PA players looking to play at a WSOP poker room, they’ll have to do so online when the WSOP.com PA app launches.

Harrah’s Philadelphia amenities

No hotel, but the casino feels like home

Unlike most Caesars-owned casinos, Harrah’s Philadelphia has no hotel on the premises, so those who want to visit for more than one day will have to find accommodations in the area. Many guests choose to stay at one of the Philadelphia airport hotels since the airport (only ten minutes away) is closer to Harrah’s than Center City Philadelphia.

Harrah’s Philadelphia won’t win any for décor or ambiance anytime soon, but it does a great job of creating a friendly and welcoming environment. Not only this Harrah’s Casino, but Harrah’s Casinos all over the country receive consistent praise from their customers with regard to the hospitality and friendliness of their staff. Not every casino realizes that making guests feel welcome and appreciated can go a long way towards making a visit, win or lose, more enjoyable. Harrah’s management should be commended for showing that kind of interest.

The casino at Harrah’s Philadelphia is open year-round 24/7, while the racetrack is open for live racing from March through December. Horse racing fans can also bet on and watch races from other tracks around the country, which are simulcast every day.

Dining and entertainment

Besides gambling, this facility’s other amenities include five restaurants, two shops for essentials and gifts, and varied entertainment. There used to be a buffet, but it closed and The Block Entertainment Center opened up in its place.

Restaurants include the fine dining fare Cove Steakhouse & Raw Bar (open Thursday – Sunday), and for more casual dining, Caffe Napoli, Riverview Tavern, Philly Steak Shack, Mien (an Asian restaurant) and Guy Fieri’s Philly Kitchen & Bar. Based on Yelp reviews and other sites, the general consensus among guests is that the food could be better. The entertainment at the C-Bar includes local musicians, singers, dancers, and DJs. The performances at The Block are more diverse and include vintage entertainers like the Goo Goo Dolls and Tony Orlando, as well as comedians and specialty shows.

Casino overview

Who can play in the Harrah’s casino?

The minimum age to gamble at Harrah’s Philadelphia Casino is 21. This is the same minimum age for gambling all of the licensed Pennsylvania land-based casinos. This age requirement is strictly enforced. The racetrack allows anyone 18 and up to place bets on the races. Children accompanied by an adult are allowed to be in the grandstands for race days as well.

Security and fairness

Players at this casino have complained about the slots being tight, but there are similar complaints with regard to the slot payouts at all Pennsylvania casinos, so Harrah’s is not any worse than the others in this respect.

Harrah’s Philadelphia, like all land-based Pennsylvania casinos, is licensed and regulated by the Pennsylvania Gaming Control Board(PGCB). This agency, which is responsible for overseeing all legalized gambling in the state, holds Pennsylvania casinos to strict regulations regarding permissible games, rules, and payouts.

In addition, Harrah’s is a very well known and highly regarded brand with many years of experience in the gambling industry. The first Harrah’s Casino in Reno was established in 1937. Caesars Entertainment Corporation is the current owner/operator of Harrah’s Philadelphia and other Harrah’s and affiliated casinos throughout the U.S. Caesars is also is the largest provider of branded casino gambling and entertainment in the world. Players at Harrah’s Philadelphia can be assured of a safe and secure gambling environment. All of the games offered are in full compliance with the standards of the PGCB and give players a fair chance to win.

Caesars Rewards program

There are two types of credits that you earn based on your play: reward credits and tier credits. Reward credits can either be converted into cash or you can use them just like cash towards:

• • Food
  • Beverages
  • Hotel stays
  • Entertainment
  • Gift shop purchases
  • Other amenities at any participating Caesars property

You can also earn extra reward credits based on the money you spend out of pocket on these amenities, as well as on purchases at designated local restaurants and retail shops. Every 100 reward creditsis equivalent to $1 in spending money.

The Caesars Rewards Program has four tiers:

• • Gold
  • Platinum
  • Diamond
  • Seven Stars

The number of tier points you have at any given time, which is reset back to zero on the first day of each year, determines your tier placement. In order to qualify for Platinum, Diamond, or Seven Stars status, you must earn 5,000, 15,000, or 150,000 points, respectively. Each higher level opens up additional enhanced rewards and privileges.

Harrah's Casino My Total Rewards

Ordinarily, one of the perks of top-tier status is complimentary hotel stays. But since Harrah’s Philadelphia doesn’t have a hotel, a player’s host can possibly arrange for the casino to pick up the cost of accommodations at a hotel nearby.

Diamond and Seven Star privileges

Depending on the player’s status, access to the Diamond Club or Seven Stars Lounge is another special privilege that is available only to those who qualify. However, Harrah’s Philadelphia doesn’t have a Seven Stars Lounge so, unlike Diamond level players, who can only visit the Diamond Club once a day, Seven Stars members and guests have unlimited visiting privileges.

Curiously, alcoholic beverages are not comped in the Diamond Lounge. This decision has many patrons, who spend staggering amounts of money in the casino, in an uproar. Some of the other enhanced rewards reserved for the casino’s top players are:

• Comped meals and shows
• Priority service
• Special gifts
• Getaway vacations
• Invitations to exclusive events

While Seven Stars players at Harrah’s Philadelphia may feel shortchanged by the absence of both a Seven Stars Lounge and a hotel, this casino makes up for it in a way by offering them a fantastic reward that is not available elsewhere. Every year they can have a horse race named after them (or another designated person). Then, after the race, the player and guest get their photo taken with the winning horse. They also receive a $25 credit to bet on another race and a $125 food credit.

In addition, every Saturday, Seven Stars members are invited to a “happy hour” with complimentary cocktails and hors-d’oeuvres. The highlight of the happy hour is a special drawing where five cardholders win $100 in free slot play.

Caesars Rewards offers something for everyone

Clearly, Harrah’s Philadelphia is a gambling facility that goes out of its way to treat its top players like royalty. But what makes Total Rewards a truly great program is only in part that it is high-roller friendly. All players, even small bettors, can earn enough reward credits to receive extra cash or convert their credits into casino comps. They can also access ongoing and special promotions. All players receive a small discount on the price of their meal at casino restaurants.

Summary

There is no such thing as a casino that is perfect in every respect and capable of completely satisfying every player. So we would be remiss in this review if we didn’t briefly mention some of the things which many of this casino’s customers have found not to their liking:

• Food could be better
• Beverage service could be faster
• No free drinks in the Diamond Club when they are complimentary on the casino floor
• Smell of smoke in the casino
• Tight slots
• Minimums on table games are too high
• Hard to earn decent comps from table game play

On the hand, players find the staff to be very courteous and friendly. Total Rewards and customer service staff and personal hosts do whatever they can to address players’ concerns and be accommodating. Furthermore, there is plenty of game variety, live and simulcast racing, and nightlife. Harrah’s Philadelphia is not only a fun place to gamble but also a fun place to spend an evening, have a pleasant meal and be entertained.

The Total Rewards Program, which Harrah’s Philadelphia participates in, is a standout because it rewards all levels of players and offers complete flexibility. Players also appreciate the convenience of the Caesars Priority Total Touch System, which allows them to check their Total Rewards account balance and redeem free play and other offers instantly any time.

While the lack of an on-site hotel is no doubt a big inconvenience for some players, what is nice about this casino’s location is its proximity to Philadelphia. Ultimately, you will have to weigh both the positives and negatives of this particular casino in order to decide if it is for you, but we think the pluses outweigh the minuses.

Harrah’s Philadelphia
777 Harrah’s Blvd.
Chester, PA 19013
Philadelphia, PA 19125
1-800-480-8020
1-484-490-1800

Understanding the basics of America’s most popular player’s club

By Michael Shackleford

Harrah's Reward Card

“At the Diamond Level, lots of perks kick in—including access to VIP lines, private registration rooms and the Diamond lounges, which provide beverages and snacks. In addition,you receive better offers, free bonus reward credits and golf discounts.”

Wherever you choose to play, understanding how the casino’s player reward program works is always advisable. Not only do you earn points for your play, which can be used for comps and sometimes free play or cash, but you can also expect to get valuable offers by mail from the casino, in accordance with the level of your play.

The better you understand how your program works, the more you can expect to get out of it. In my experience, one of the trickier programs to fully comprehend is Harrah’s Total Reward program. Base credits, bonus reward credits, tier credits…it can get a bit confusing. The purpose of this article is to explain the basics.

First, like most player reward programs, Harrah’s has a tiered reward system. The higher your tier, the better your perks are. Here are the various levels, from lowest to highest:

Gold: The entry level. New players are immediately entitled to discounts in the casino and offers based on play. All members may go to Harrah’s website and peruse a list of available offers.

Platinum: This second level affords some perks above gold, like free gifts and tournament entries. However, this is a fairly easy level to attain, so don’t expect to be treated like a VIP.

Diamond: At this level, lots of perks kick in—including access to VIP lines, private registration rooms and the Diamond lounges, which provide beverages and snacks. In addition, you receive better offers, free bonus reward credits and golf discounts.

Seven Stars: I don’t know much about this level, but I think it comes with more personal attention from casino hosts and the best offers. I’m told that members are entitled to a free cruise on the Norwegian Cruise Line.

Chairman: A little-known level that is only available to a small number of the highest rollers.

Next, I’ll explain the different kinds of credits: Base Reward Credits, Bonus Reward Credits and Tier Credits.

Base Reward Credits and Bonus Reward Credits are, essentially, worth the same. Playing just about anything in the casino (poker being an exception), as well as certain purchases, earn one or both kinds of points. The rate at which Base Reward Credits are earned tends to be open and straightforward, while it’s often a mystery for players how Bonus Reward Credits are earned. Each 100 credits of either kind is worth $1 in comps. (Personally, I think it would simplify the program a great deal to combine these two kinds of points together.)

Tier Credits are generally earned at the same rate as Base Reward Credits (poker is the only exception I know of). However, they are not cashable; they are only used to advance through the tier program. Here are the point requirements for each level:

Platinum: 4,000

Diamond: 11,000

Harrah's Reward Program

Seven Stars: 100,000 and be in “good standing.”

Chairman: Unknown, but it is rumored that the top player at each property attains this level automatically.

There is a one-day shortcut for the Tier program: if 2,000 points are earned in a single day, Platinum status is attained, while 3,000 points in one day will bump the player to Diamond status. These rules may vary by property.

Finally, here are some details on the rate at which points are earned for different kinds of games and purchases.

Slots: Every $100 bet earns 20 Base Reward Credits, for a comp rate of 0.2%. Bonus Reward Credits are earned a rate unknown to the public.

Video Poker: Total Rewards literature says that every $100 bet earns 10 Base Reward Credits, for a comp rate of 0.1%. However, I have heard that the rate is sometimes lower for the most liberal games. Bonus Reward Credits are also mysteriously earned in video poker. I believe looser pay tables earn Bonus Reward Credits at a slower rate, down to none at all.

Table Games: In my experience, table game players earn Base Reward Credits very slowly. Based on my experience at Harrah’s Las Vegas, I earned about 3.2 base reward credits and zero bonus rewards credits per $100 dollar bet in pai gow. This equates to a comp rate of 0.032%.

Sports: Every $100 bet earns a sum of 25 Base Reward Credits and Bonus Reward Credits. I don’t know how the 25 points are divided between the two types, but either way it equates to a comp rate of 0.25%.

Racing: Every $100 bet earns a sum of 200 Base Reward Credits and Bonus Reward Credits. Regardless of how they are divided, the comp rate is 2%.

Keno: Every $100 bet earns 60 Base Reward Credits and 90 Bonus Reward Credits, for a comp rate of 1.5%.

Poker: 28 Tier credits are earned for every hour of play. So no comps for poker play, but you can move up in tier status.

Purchases: Every $100 spent earns 20 Base Reward Credits and 80 Bonus Reward Credits, for a comp rate of 1%.

Base Reward and Bonus Reward Credits don’t expire as long as you don’t allow more than a year to pass between gambling sessions. Tier credits reset to zero at the beginning of each year. A tier earned in one year will usually remain until March 31 of the following year.

A piece of advice I would like to add is that Harrah’s offers are said to be strongly correlated to a player “average daily theoretical,” which is how much a player can expect to lose per day based on his gambling activity. For this reason, it would be disadvantageous to use your card on a day when you don’t play much, since it would lower your average. A Harrah’s day does not necessarily start at midnight, but may start at any time. I’ve heard 6:01 AM is a common starting point for a Harrah’s day.

Hopefully this offers some clarity as to how Harrah’s Total Rewards works, and will help you to capitalize on this extremely program. This information is based on what I’ve been told at Harrah’s Las Vegas, and what I’ve learned from other players familiar with the system. Details may vary from property to property, so please take everything I wrote with a grain of salt.